boppity
scooter

We will be starting with boppity tonight in about 20 minutes. We will post updates as things progress!

Update: 1:58am pacific: boppity is upgraded and we’re currently working on taking care of straggling issues before we get started on scooter.

Update: 2:39am pacific: ok, boppity has the all clear. We’ll be starting on scooter momentarily.

Update: 6:32am pacific: scooter’s upgrade is complete and things should be back to normal. If you’re experiencing any issues, please contact support!

We will be starting the upgrade shortly. We will post updates as things progress!

Update: 3:09am: the upgrade has been completed and the file server is back online. We are currently working on cleaning everything up and getting things completely back to normal, we will post an all clear shortly!

Update: 3:45am: things should be back to normal now. If you’re still having issues, please contact support!

Update 12:35: Looks good! Let your helpful DH tech support person know if you’re still having trouble!

We will post an update again here when things are finished!

Update: 11:20pm: oops! this has been done for quite some time now, actually. Sorry for failing to update.

If you have any issues, please contact support!

Update: 7:06AM Everything is back online. Sorry for the troubles.

Update 5:30PM PST August 15: We have removed the bandwidth provider that appears to be causing all the problems. Sites should be up now, you should be able to access the panel, and services should be faster than before. We are leaving this status post as unresolved until we are positive that everything is better.

Update 5:58PM PST August 15: We have added the bandwidth provider back in and it appeared to cause some problems again initially. It is still up and things seem to be improving. Still not resolving this issue yet and reading your comments as well as contacting customers with support messages to see how things are from your end.

Update 6:04pm August 18: Things appear to be working properly now.

We have our mysql gurus working on it and we expect to have things back up and running shortly.

UPDATE 1:56 PM: Okay this has been resolved and our panel is up again. This would not have caused domain downtime, so if you are having issue it is not related and you will need to contact support.

UPDATE: RAID reconstruction is at 52% and counting. This does not have any affect on your service, other than the slight delay that you may be experiencing. Meaning, you do not have to worry about data loss and such. We will make another posts once it complete. Again, we apologize for the inconvenience this has caused.

Update: reconstruction is complete and all services should have returned to normal now.

If you are still using telnet to connect to a shell, you should immediately switch to SSH. For information on SSH and how to use it with DreamHost, see this wiki article.

As we posted back in June, Microsoft has discontinued Frontpage, which means we have no way to support its extensions in Apache 2.2.

- Whatever extensions you have will stop working.
- You will no longer be able to upload your site within Frontpage using Frontpage Extensions. You will need to use an FTP client instead. You can find information on FTP clients here. Note that Frontpage does have a built-in FTP client that you can use as well. Instructions on using Frontpage as a FTP client can be found here.

If you have any questions or concerns, please contact support.